Boosts Customer Satisfaction & Saves 7 Hours Weekly with Custom Subscription Extension
Challenge
Understanding the Needs:
A Collaborative Approach
From the very beginning, we prioritized understanding SimcoeHarvest’ specific requirements.
We delved into their current system, explored the challenges they faced, and most importantly, discussed the ideal customer experience they envisioned.
This collaborative approach ensured the final solution wouldn’t just be functional, but truly address the core problem and deliver the desired level of flexibility for both SimcoeHarvest and their customers.
Solution
We partnered with SimcoeHarvest to cultivate a custom solution. We built a user-friendly extension for their WooCommerce subscriptions, empowering customers to:
Effortlessly Skip Deliveries
Skip entire orders in a few clicks.
Selective Skipping
Skip specific items within their usual order.
RESULTS
Empowering Customers, Saving Time
Happy Harvests
Time Savings Sprout Efficiency
Project Success Blossoms
Happy Harvests
Customers now enjoy a more convenient experience, leading to increased satisfaction and loyalty.
Time Savings Sprout Efficiency
The streamlined subscription management process saves SimcoeHarvest an estimated 7 hours of staff time weekly. This allows them to focus on core operations like expanding their product offerings and delivering exceptional customer service.
Project Success Blossoms
We delivered the project on time, on budget, and exceeded SimcoeHarvest’s expectations. The new software seamlessly integrated with their existing system, and the user-friendly interface ensured a smooth transition for both customers and staff.
“The Weptile team was incredible to work with. They are great communicators and manage the project well. They met or exceeded all the commitments they made. I really felt they were on our team…”
Jelmer Stegink
Co-Founder & CTO, SimcoeHarvest
Your Focus, Our Tech, On-Time Delivery.
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